Working together

Please help us to help you by:

  • Arriving in good time for your appointment
  • Keeping your contact details up to date
  • Giving a minimum of 48 hours (2 working days) to cancel appointments so we may offer the appointment to another patient
  • Paying for treatment when requested
  • Telling us what you think about our practice.

We will always:

  • Listen and respond to your comments and requests
  • Treat you with dignity and respect
  • Try to give as much notice as possible when moving your appointments
  • Give you all treatment options so that you may make informed decisions
  • Follow legal and medical guidelines to ensure that you are treated safely and effectively